Helping clients manage their technology for over 30 years.

The new look of enterprise networks – virtual, automated, cloudy, and smart

Enterprise Network by Quest

As I noted in my last post, the success of most enterprises increasingly depends on the ability to deliver a positive customer experience online – an experience that relies on reliable, high-performing digital network architectures with several key capabilities:
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Devices and data and clouds, oh my!

Device data cloud network by Quest

How many times lately have you been reminded that customer experience is “king”?

Studies on this topic abound, with several pointing to the importance of customers’ multi-channel and mobile experiences. Delivering effective self-service capabilities matters a lot, too, since by 2020 only 15% of a typical customer’s interaction with an enterprise will involve a human being.
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The importance of cloud-transforming technologies

The cloud in 2017: 3 trends by Quest

Did you know that the typical cloud user leverages six clouds on average and 80% of enterprise IT organizations will commit to hybrid clouds this year?

Here, then, is a quick look at the transformative change now occurring under the hybrid, multi-cloud hood:

Accelerated cloud workload automation

For the sake of platform-independence, cloud workload automation is reaching above the orchestration layer to ease application management and accelerate app delivery by speeding up both initial deployment and ongoing DevOps integration.
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5 strategic moves to embrace your network’s future

Network Services by Quest

By any measure, a smoothly operating data network is a business essential; the typical unplanned network outage, which lasts an average of 95 minutes, now costs upwards of $740,000 — and more than 80% of that cost is due to business disruption, forsaken revenue, and loss of end-user productivity.

Yet every enterprise’s data network is different. So what does it take to get your unique network services requirements right?
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Facing your network services future: 3 things you can do improve capabilities

Network Services by Quest

If you’ve been stalling about data network upgrades while also planning to expand your use of cloud services, mobile capabilities (especially corporate wifi), voice-over-IP (now present in two thirds of enterprises, according to one study), and video streaming, you might want to rethink the order in which you proceed.

That’s because these sorts of capabilities require network services that just weren’t needed before. Without the right networking capabilities, your cloud, wifi, and VoIP efforts may well stall.
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Network services drive the managed tech environments you depend on

Network Services by Quest

In my last post, I wrote about the crucial role network services play in underpinning cloud and managed services — and notably in enabling your technology services provider to wield a mix of customizable services they can tailor specifically to your business’s needs.
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Leverage the power of data gravity with a network services assist

Network Services Assist by Quest

As you migrate more and more of your data to cloud environments, you’ve probably noticed a couple of things:

1 Data gravity

It’s not your imagination: as you’ve embraced cloud computing, the data still outside your cloud(s) really does get pulled toward applications running in your cloud(s).
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Are you lingering too long in your IT legacy?

Technology Ecosystem by Quest

For a long time, the most effective way for an organization to benefit from the power of IT required committing to a single vendor’s technology ecosystem.

You bought or leased the designated hardware on which you ran the designated software and, perhaps, a compatible service or two. But when you inevitably bumped into the limits of your chosen technology ecosystem, you faced a stark choice:

Either give up on that capability you were hoping to implement in the manner that would serve your business best — or alter the way your business operated in order to “sort of” get at least some of what you needed from the technology ecosystem in which you’d already invested plenty.

Typically, technology customization stayed out of reach and businesses were cornered into the second option, forced to adapt to the technology tools available rather than the other way around. Certainly, the ecosystem vendors didn’t mind, as customer lock-in proved extremely profitable.
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Disruptive technologies:
Coming soon to an industry sector near you

Disruptive Technologies by Quest

Anyone familiar with Uber or Airbnb will agree that well-deployed disruptive technologies can be dramatic and industry-upending. Even so, if your business earns its living far from such events, you may think you have years yet before needing to deal with “anything like that.”

You might want to think again, however. This season’s analyst predictions about 2016* stand out for their warnings about the reach and speed of disruptive technologies.
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Get ready for the zettabyte networking era

network management & performance

Many new technologies hold promise for your business —mobile devices, cloud computing, virtualization, big data, the Internet of Things — but they also pose challenges to your enterprise network’s performance and your ability to conduct effective network performance monitoring.

Often this is because many enterprise networks are based on outmoded models that result in performance bottlenecks as network traffic increases. Continue reading