Helping clients manage their technology for over 30 years.

Are you buying a service — or an illusion?

Handshake in gray

Imagine discovering that for the last 12 months none of your company data had been backed up at your designated co-lo.

Worse, you only found this out because your corporate site has suffered a catastrophic failure. All your data has been lost — and you have no way to retrieve it.

You’re outraged, of course, and you want answers. How could your co-lo provider fail to back up your data? What about your provider’s vaunted disaster recovery service? Who is responsible for allowing this to happen?  Continue reading

Why cloud DR pays off in a mission-critical IT world

Not so long ago, the best way to assure your organization would survive a major disruption involved building — and continuously paying for — a dedicated recovery site. Like so many early-generation IT solutions, this one was unaffordable for most smaller businesses.

Happily, the very technologies that generate disruption-causing complexity (see my last post) also provide the kinds of cost-effective capabilities, such as real-time replication and managed disaster recovery services, that today’s heavily mission- and business-critical IT environments require. Continue reading

Look What’s Really Causing IT Disasters

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According to one expert, U.S. enterprises lose $1.2 trillion each year from IT failures. Although this figure gets debated, everyone agrees it’s a whole lot of money.

These losses — and the downtime that triggers them — tend to be caused by the mundane rather than the spectacular, as recent Forrester/Disaster Recovery Journal research shows: Continue reading

8 cloud disaster recovery best practices

Checklist leading to cloud illustration

As the virtues of cloud-based data backup and disaster recovery/business continuity become increasingly apparent, it’s important to remember that moving some or all of your backup and DR functionality to cloud services involves more than a quick signup.

Here are eight cloud disaster recovery best practices that can make the difference between success and failure:
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The cloud comes to DR and data backup — and the numbers show why

cloud, laptop and database icon. Used to symbolize how the Cloud is used for backup and Disaster Recovery.

If you’re turning to cloud services to handle your data backup and disaster recovery needs, you’re not alone.

According to one survey conducted a few months ago by TechTarget and Computer Weekly, the adoption of cloud services for DR and business continuity will jump from just under 18% of enterprises to more than 28% in a mere six months.

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When was the last time you reviewed your DR plan?

chart of data availability solutions

Last year, disasters in the United States caused more than $60 billion in damage. And the future promises plenty more of the same, says a recent report from Swiss reinsurer Munich Re — especially in North America, where weather-related loss events have quintupled in the last 30 years.

Now add in concerns about inadequate backup of the data on employees’ smartphones and tablets, wayward virtual machines, cyberattacks and other security incidents …

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Why DaaS delivers simplification — and safety

globe computers and clouds

As the end of Windows XP support looms ever closer, I’m getting more questions about DaaS — desktops as a service.

And for good reason: With cloud-based desktops as a service, you can tick several boxes at once and save money in the process — as much as 20%-to-30% over five years when you move from a physical desktop infrastructure to DaaS.

Of course, since DaaS is a hosted service, you avoid the upfront CapEx of a homegrown virtual desktop infrastructure. But three other major benefits may be even more important to some organizations:

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The Disruption Dirty Dozen: Asking the hard DR questions

Register button for Master Your Disaster

Regardless of their cause(s), your ability to minimize business disruptions depends on planning that’s based on a granular understanding of the risks posed to your business processes.

This planning begins with understanding who your key stakeholders are, how your organization conducts business, and what sorts of disruptions are likeliest at your locations (note that recent studies indicate power failures, hardware failures, and network failures account for more than 80% of IT-related disruptions).

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When was the last time you reviewed your DR plan?

Data Availability Graph small

Last year, disasters in the United States caused more than $60 billion in damage. And the future promises plenty more of the same, says a recent report from Swiss reinsurer Munich Re — especially in North America, where weather-related loss events have quintupled in the last 30 years.

Now add in concerns about inadequate backup of the data on employees’ smartphones and tablets, wayward virtual machines, cyberattacks and other security incidents …

The challenge: Protect your essential business resources
It all makes now a good time to take another look at your company’s business continuity/disaster recovery plan, which ought to be reviewed and updated at least annually to keep your risk assessment current.

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It’s Easy to Avoid Data Room Disaster

Data center services

I heard a story recently about the theft of servers from a data room.

The company had locks on all outside doors, but had neglected to install a lock on the server room door.

The thieves would probably have broken that lock, too. Yet the story reminds me how often data rooms get overlooked. The chief reason? Budget … more specifically, lack of budget.

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