Helping clients manage their technology for over 30 years.

When IT Performance Monitoring Gets a “Big Data” Boost

Businessman standing on Cloud looking at world map covered with image representing Cloud data. And a giant Q from the Quest logo

No doubt you’ve heard about “big data.” It sounds intimidating, invasive, and, well, way too big. But don’t be fooled — “big data” is going to save your IT infrastructure.

The first thing you need to understand about how this is happening (oh yes, it’s already well underway) is that “big data” is something of a misnomer. What we’re really talking about is analytics — automated mathematical tools that work in real time to sift through untold amounts of regular old data, in this case IT performance data, and produce actionable results that go far beyond legacy monitoring capabilities. Continue reading

Why cloud DR pays off in a mission-critical IT world

Shield on a cloud to illustrate Cloud Security

Not so long ago, the best way to assure your organization would survive a major disruption involved building — and continuously paying for — a dedicated recovery site. Like so many early-generation IT solutions, this one was unaffordable for most smaller businesses.

Happily, the very technologies that generate disruption-causing complexity (see my last post) also provide the kinds of cost-effective capabilities, such as real-time replication and managed disaster recovery services, that today’s heavily mission- and business-critical IT environments require. Continue reading

98% of Apps are Insecure — Here’s How You Can Protect Yours

Mobile phone with password on screen to illustrate mobile security services

Sadly, one can make the argument that if software vendors did a better job of integrating security testing throughout the development lifecycle, our current struggles with application security might be less challenging.

In fact, however, software vendors are late to the party. Their security testing tends to be tacked on to the end of development lifecycles as an afterthought, which may account for one recent study’s startling conclusions that:

  • 98% of applications carry at least one application security risk (and each risk may signal the presence of multiple vulnerabilities)
  • 80% of applications showed more than five risks
  • The average application registered 22.4 risks

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Apps, Apps Everywhere — But How Secure Are Yours

Did you know that your applications are the most vulnerable part of your IT operations?

iPhone with lock to symbolize Cloud Security. Cloud in background

These days, problems with apps — many of them web-based apps — account for the majority of information security breaches. Over the last year or so, and going forward, application-level attacks have emerged as the preferred vector for gaining access to sensitive (and valuable) data. What’s more, the threats are becoming increasingly acute as complex web apps, as well as mobile apps, play ever greater roles in our business and personal activities.

App vulnerabilities for sale — cheap at the price? Continue reading

A Glimpse of What’s on the 2014 Tech Horizon …

Four dice showing 2013. Last die is rotating from 3 to 4 for 2014

As 2013 comes to a close, it’s time to look ahead, and a good place to start is Gartner’s top ten strategic technology trends for 2014, which point to an accelerating velocity of change that we ignore at our peril:

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How Big is The BYOD File-Sharing Target on Your Corporate Back?

Colored files with arrows to and from the Cloud.

If yours is like most businesses these days, many of your employees use their own smartphones, tablets and/or laptops to do their jobs — and the numbers are climbing fast as more people go mobile. Pew Research Center reports that as of May 2013, 56% of American adults have a smartphone and as of September 2013, 35% own a tablet.

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10 Information Security Best Practices You Can be Thankful For

Shield in front of folder. Illustrated the idea of Information Security provided by Quest

If you’ve gotten this far through 2013 without an information security breach, count yourself fortunate. According to a recent survey by PwC, CIO magazine, and CSO magazine, security incidents have increased 25% over the last year. The financial costs of these incidents have climbed, too — by 18%.

The PwC/CIO/CSO survey points to three culprits: new hacker strategies, the bring-your-own-device (BYOD) trend and cloud computing. And it warns that too many organizations have not changed their security stances, leaving themselves dangerously vulnerable to new kinds of threats.

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8 cloud disaster recovery best practices

Checklist leading to cloud illustration

As the virtues of cloud-based data backup and disaster recovery/business continuity become increasingly apparent, it’s important to remember that moving some or all of your backup and DR functionality to cloud services involves more than a quick signup.

Here are eight cloud disaster recovery best practices that can make the difference between success and failure:
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The cloud comes to DR and data backup — and the numbers show why

cloud, laptop and database icon. Used to symbolize how the Cloud is used for backup and Disaster Recovery.

If you’re turning to cloud services to handle your data backup and disaster recovery needs, you’re not alone.

According to one survey conducted a few months ago by TechTarget and Computer Weekly, the adoption of cloud services for DR and business continuity will jump from just under 18% of enterprises to more than 28% in a mere six months.

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When was the last time you reviewed your DR plan?

chart of data availability solutions

Last year, disasters in the United States caused more than $60 billion in damage. And the future promises plenty more of the same, says a recent report from Swiss reinsurer Munich Re — especially in North America, where weather-related loss events have quintupled in the last 30 years.

Now add in concerns about inadequate backup of the data on employees’ smartphones and tablets, wayward virtual machines, cyberattacks and other security incidents …

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